Aarhus City Apartments - in the heart of Aarhus

Kontakt os.

+45 86275130

info@hotelaca.dk

Cancellation policy

Cancellation of bookings made directly to Hotel ACA can be done per email at info@hotelaca.dk.

Bookings made through booking sites; Booking.com or Tourist Online has to be cancelled online at these sites according to their existing cancellation policy.

Timely cancellation:

Stays for 1-6 nights:
Rooms or apartments booked from 1 to 6 nights must be cancelled no later than the day prior to planned arrival at 11.00. In case of cancelling later, the guest will have to cover the first nights rate.

E.g. A booking for 3 nights with arrival on the 9th of March can be cancelled up until the 8th of March at 11.00. In case of later cancellation or no show the guest will have to cover the first night at the existing list prices.

Stays for 7-29 nights:
Rooms or apartments booked for more than 6 nights must be cancelled no later than 3 days prior to planned arrival at 11.00. In case of later cancellation or no show the guest will have to cover the first 3 nights at the existing list price.

E.g. A booking for 14 nights with arrival on the 9th of March can be cancelled up until the 6th of March at 11.00. In case of later cancellation or no show the guest will have to cover the first 3 nights at the existing list prices.

   
Stays longer than 30 nights:

Rooms or apartments booked for more than 29 nights must be cancelled no later than 7 days prior to planned arrival.

E.g. A booking for 35 nights with arrival on the 9th of March can be cancelled up until the 2nd of March. In case of later cancellation or no show the guest will have to cover the first 7 nights at the existing list prices.

 
Bookings of several rooms or apartment
(group bookings):
If the guest books more than 2 rooms or apartments, cancellation must be done 7 days prior to planned arrival. In case of later cancellation or no show the guest will have to cover the first 3-7 nights according to the above specifications at the existing list prices.

   

Hotel Aarhus City Apartments - Fredensgade 18, 8000 Aarhus C. - Tlf: 86275130 - info@hotelaca.dk